General
About Us
Developers
Course Content
Getting Started
Navigating the Classroom
Discussion Forum
Keys to Success
Nanodegree Credential
General Questions
- What is a Nanodegree program? What’s the experience like?
- How do you build the curriculum for a Nanodegree program?
- Why will a Nanodegree program curriculum prepare me for a job better than other online courses?
- How is a Nanodegree program curriculum different from taking multiple courses?
- I don’t know which Nanodegree program I should take.
- I’ve never programmed before. Can I still take a Nanodegree program?
Before Enrolling
Coach Support
Mentorship in Android Basics Nanodegree program
- How long will I have my mentor?
- Is Mentorship a part of every Nanodegree program?
- How quickly will my mentor respond?
- How often can I engage with my mentor?
- Why are you automatically assigning mentors?
- How do I communicate with my mentor?
Community
- What is the Udacity community?
- What are the benefits of being a community member?
- How do I get started?
- What is a community violation and how are they handled?
- What should I do if things get heated?
- What is the Udacity Honor Code?
Earning the Certificate
- What is the value of a Nanodegree “credential?”
- Do I need to take each course in the Nanodegree program track in order to receive a Nanodegree credential?
- Are there deadlines within each program?
- Is there a final exam?
- What are the minimum requirements to graduate from a Nanodegree program?
- How are your Nanodegree credentials awarded?
Nanodegree Plus Program and Job Guarantee
- What is Nanodegree Plus?
- Who can sign up for Nanodegree Plus?
- How is Nanodegree Plus different from the regular Nanodegree program?
- What will I need to do to be eligible for this program?
- Why this is Nanodegree Plus program only available for a limited number of your Nanodegree programs?
- What type of jobs will you offer?
Projects and Reviews
Submitting a project
- How do I resolve the error message I got when attempting to submit my project?
- When will my project be reviewed?
- How do I cancel a project submission?
- Who grades Udacity projects?
- I just submitted my project. When can I expect my review?
- How does grading work at Udacity?
Reviewer Questions
Udacity Connect
General Questions
Sessions
Session Leads
Career Services
General Questions
On the Job Hunt
- How can I make myself a more desirable job candidate?
- How can I make myself a better careers candidate?
- Are companies interested in working with remote candidates?
- When can I expect to hear back from companies?
- How do I connect with recruiters on LinkedIn effectively?
- I don't have a bachelor's degree (in computer science or at all). Will an employer recognize my Nanodegree credential?
Changing Careers
Career Support and Placement Services
Talent Source
- Who can see my profile?
- Why should I use Udacity profiles over other recruiting profiles?
- How will employers contact me?
- Why are my geographies not listed as a relocation preference?
- I have a job now! How do I get myself off the Talent Source?
- What can I do to make my Udacity Professional Profile stand out?
International Students (located outside of the U.S.)
Employers and Businesses
General Questions
- How can my company benefit from Udacity?
- I want to get reimbursed for my Udacity tuition and my employer has an existing partnership with Udacity. Who would I need to speak with to obtain my reimbursement?
- My employer is partnering with Udacity to offer employees Nanodegree program access but I am experiencing technical issues with my account and would like support. Where do I go?
Enrolling in programs
- I'd like my employees to take a Nanodegree program. How can I purchase seats?
- There are a few of us in my company who would like to take a Nanodegree program. Can we sign-up as a group?
- My company wants to pay for my Nanodegree program but doesn't want to input a credit card to my account. What are my options?
Hiring Udacity Students
Billing and Payments
General Questions
- I’m interested in enrolling in a program. How do your payments work?
- How much does it cost to enroll in a Udacity Nanodegree program?
- Does Udacity offer discounts or coupons for college or university students?
- What payment methods do you accept?
- How does the free trial work?
- When will I be billed?
Pausing Your Subscription
Cancellations and Refunds
50% Back
- What is 50% back?
- Who is eligible for 50% back?
- How does 50% back work?
- Can I get 50% back for more than one Nanodegree program?
- Does using a coupon disqualify me from 50% back?
- My employer is paying for part of the Nanodegree program. Am I still eligible for it?
One-Time Purchase Nanodegree
- How do I activate my one-time purchase Nanodegree?
- I didn’t get / lost my email containing my nanodegree link
- Can I buy more than one Nanodegree?
- Can I gift more than one Nanodegree?
- Who should I buy a one-time purchase Nanodegree for?
- What is the difference between a monthly subscription and a one-time purchase?