Can I cancel my pre-order before payment? How do I cancel? Yes! You can always cancel your pre-order. For instructions on how to cancel, please click this link. Related articles How do I cancel my subscription? I just pre-ordered. How come I did not get assigned a mentor? Do I pay before getting access to my Nanodegree program? Why do some Nanodegree programs have a pre-order and other Nanodegree programs do not? What if I miss the enrollment or classroom open date?