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Udacity Support
Payment and Billing
Cancellations and Refunds

Articles in this section

Refund and cancellation policy
How to cancel a subscription
Re-enrollment and previous progress
If I cancel after the refund window, do I get static access to the content?
Can I cancel my pre-order before payment? How do I cancel?
I clicked 'Cancel' but I’ve changed my mind. What do I do?
I submitted my cancellation request within the refund window. Will it still be processed after the refund window has ended?
I submitted my cancellation request, but I see my program as "Cancel Pending." What does that mean?
Are refunds available each month? Or just the first month?
If I click 'Cancel' after the refund window has passed, what happens? Do I still receive a refund?

Can I cancel my pre-order before payment? How do I cancel?

Yes! You can always cancel your pre-order. For instructions on how to cancel, please click this link.

If you need any additional help, find us on Twitter @UdacitySupport or check out our Support Community!

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