If I cancel after the refund window, do I get static access to the content? If you cancel after the refund window, you will have static access to content for 12 months. If you cancel during the refund window, you will not be eligible for static access. Static access to content includes classroom content, except project lessons, that will not be updated over time and services such as Knowledge Q&A. Static access will not include certain services, such as workspaces, labs, quizzes, Student Hub, project reviews, mentorship or career services.