Asking for help from a mentor is super easy on Knowledge! From your Classroom, click on the Help button on the left side, and then click on Mentor Help.
You will see that Knowledge filtered for your current enrollment by default and can search for existing answers, or ask a mentor.
Once you click on "Ask a Mentor," you will be prompted to fill in any relevant info.
And that's it! Your question will then be queued for our technical mentors to answer. You will be notified by email once your question has been answered.