Skip to main content

Comments

43 comments

  • Official comment
    Avatar
    Chris Udacity Community Team
    Conversation starter

    Thank you for contacting the Udacity Student Support team and for reporting this issue.

     

    We spotted a technical error that might have prevented some of our learners from accessing the Udacity platform today. We apologize for the interruption caused by this outage. 

     

    The issue has been resolved as of 4:00am PT (on Friday, 4 November 2022) by our technical team and you should be able to resume your access to our platform.

     

    Please be sure to log out and back into your account to refresh your classroom

  • Avatar
    Ryan Burmeister

    I'm having a similar issue. The Sign In page redirects me to the Sign Up page.

    5
  • Avatar
    demond slaughter

    I'm also having this same issue. 

    3
  • Avatar
    Candace Williams

    Same! I cannot log in. 

    3
  • Avatar
    Chandra Tjhai

    I am also having the same issue.

    3
  • Avatar
    Alex Aslett

    I'm trying to access the Nano degree from WGU, and I get the same issue where it just continually redirects me to the login page. Is there any update on this?

    3
  • Avatar
    Candace Williams

    I've also seen tweets from users about this issue. Their Twitter support page says they answer from 8 am - 5 pm ET :-(

    3
  • Avatar
    진혁 장

    Having same issue here

    3
  • Avatar
    Santhosh Chakilam

    Even I can't access my classroom 

    3
  • Avatar
    Gowtam Kamath

    same problem here

    3
  • Avatar
    Oluwanifesimi Ademoye

    same problem here also 

    2
  • Avatar
    Josi Kie Nababan

    Me too, I can't log in. Always redirect to the login page after I log in via SSO or even with password

    2
  • Avatar
    Merihun Dingeto

    same with me

    2
  • Avatar
    Apoorva Mishra

    same

     

    2
  • Avatar
    Michail Adzhiashvili

    same

     

    2
  • Avatar
    KwangHui Hang

    same

    2
  • Avatar
    Edgar Wang

    same here

    2
  • Avatar
    Julio Valderrama

    Same here !! And there is not chat available or agents that can help you

    This is very frustating and they don't answer your support tickets

    2
  • Avatar
    Satish B

    Same problem

    1
  • Avatar
    Adelina Zargaryan

    Same problem appears on my account. 

    1
  • Avatar
    Arka Patra

    Same here I can't log in

    1
  • Avatar
    Chun Fong Chan

    me too,can't sign in, try umpteen times

    1
  • Avatar
    Hanzhi Zhang

    Anyone fixed it?

    1
  • Avatar
    Arka Patra

    They have made some mess in the backend :v

    1
  • Avatar
    Rhea Hallea

    My problem same

    1
  • Avatar
    Ryan Chew

    Someone's going to get a severe performance review downgrade when they find out who pushed the change to prod that messed it up .... it gives me 'not authorized' when I try to login.

    1
  • Avatar
    Parthiban .

    I'm facing the same issue.

    1
  • Avatar
    paul janson

    Me too,

    it is actually weird we can comment here, and it knows our name?

    3
  • Avatar
    Xin Du

    same here can not log in

    1
  • Avatar
    Prashant Singh

    I am also facing the same Issue. I am an ML Devops nanodegree student but unable to sign in via google. The page redirects to itself. Kindly resolve this. Thanks. 

    2

Post is closed for comments.