Can't get into classroom

Answered

Damian Vaz

• November 04, 2022 03:39

When I try to enter Myclassrooms it brings me up to the sign in page, when I do, it goes to the sign up page, if I try to sign up it says that an account already exists, and it goes to the sign up page and over and over again

3

• 

  Edgar Wang

  • November 04, 2022 04:36

  Same issue here. I tried to login with different browsers from laptop/mobile, it still redirected me to login or signup pages. So sad :(

  1
• 

  Satish B

  • November 04, 2022 04:54

  I am also experiencing the same problem.

  1
• 

  Julio Valderrama

  • November 04, 2022 04:55

  Same here !! And there is not chat available or agents that can help you

  This is very frustating and they don't answer your support tickets

   

  1
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  Shuai Tan

  • November 04, 2022 07:08

  Same here.

  0
• 

  Chris Udacity Community Team

  • November 07, 2022 15:04

  

  Thank you for contacting the Udacity Student Support team and for reporting this issue.

   

  We spotted a technical error that might have prevented some of our learners from accessing the Udacity platform today. We apologize for the interruption caused by this outage. 

   

  The issue has been resolved as of 4:00am PT (on Friday, 4 November 2022) by our technical team and you should be able to resume your access to our platform.

   

  Please be sure to log out and back into your account to refresh your classroom.

  0

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