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Welcome to the Udacity Support Community! 👋

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    Shadab A. Udacity Community Team

    Welcome!

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    Wilson Ho

    Welcome!

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    Nitish PERSAND

    Hello everyone and Udacity teams in particular,

    In fact this Community section  is a new feature being proposed recently by Udacity ...?

    What's the difference with Help Center,  Knowledge or Student Hub ?

    Cheers,

    Nitish PERSAND

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    Shivani Udacity Community Team

    Hi Nitish PERSAND, you're right! Support Community is our global community of lifelong learners that help each other succeed by sharing their experience and expertise. Here you can receive peer support and find answers to your non-technical questions. Post, comment, or tag fellow learners, and help will reach you :)

    Let me explain the difference between Help Center and Knowledge below :)

    1. Help Center is where you can get details on account-related issues like billing or non-technical matters such as 3rd party tools, deadlines, etc. For your specific questions, you can look through categories of Frequently Asked Questions and find answers quickly. To do so, click on 'Account Help' in your Classroom or visit this link to get started. You can even reach out to our Support team with specific questions via this link here.

    Help Center also has Live Chat; you can chat with our agents and get help in real-time. Live chat is available Monday-Friday, 9:00 AM - 5:00 PM Pacific Time (17:00 - 1:00 GMT) and Saturday-Sunday, 9:00 AM - 1:00 PM Pacific Time (17:00 - 21:00 GMT).

    2. Knowledge is our Q&A Platform, where you can post questions related to your Nanodegree program content and projects. Your questions would be answered by either your fellow students or a Udacity expert mentor. You can also reply to other people's questions there if you know the answer! Quick tip- browse existing answers because there are strong chances that someone has already asked a similar question. The search results can be filtered by the Nanodegree program and project.

    3. Further, the Student Hub, also known as 'Peer Chat,' is a virtual common area. Here you can network and collaborate with other learners.

    Hope this helps!

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    Aliaa Nasser

    لوسمحت انا عندى مشكله مش عندى لابتوب و لاكمبيوتر عشان اقدر اعمل عليه المشروع لو تساعدونى انى انسحب دلوقتى من غير مايتعملى بلوك و مقدرش ادخل تانى

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    Shivani Udacity Community Team

    Hi Aliaa Nasser, we haven't activated our support community for the Government programs as yet. To help you with this, I've raised a request with the relevant team on your behalf, and they'll get in touch with you via email soon. For future queries and concerns, please use this form.

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    Sama Sorour

    welcome!

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    Ahmed Nasser Zaky

    Welcome Supporter 

    I'm student in data analysis course and  i have some problems in first project.

    my project has " indentation errors" 

    and i can't be explored it.

    how can i  correct it ?

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    Shivani Udacity Community Team

    Hi Ahmed Nasser Zaky, I've raised a request with the relevant team on your behalf, and they'll get in touch with you via email soon.

    For future queries and concerns check out the Help Center for Government programs or use this form to submit your issue.

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    Azizbek Darvishev

    At the end of Full stack program, i can't get my certificate. It says "passed required milestone" what's this? Can someone help me to get my verified certificate of completion?

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    Chris Udacity Community Team

    Hello, Azizbek Darvishev

    I have reached out to our support team to assist you with this. They will email you once they have an update.

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    Nada Mohamed

    i cant  open yahoo  to see our massege   how i can change the email to gmail  

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    Chris Udacity Community Team

    Hello, Nada Mohamed

    To change your email address please follow this guide here. https://udacity.zendesk.com/hc/en-us/community/posts/360076295652-How-can-I-change-the-email-address-associated-with-my-Udacity-account-

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