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How can I change the email address associated with my Udacity account?

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25 comments

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    Youssef Amr Salah Abdalla Radwan

    I can't really do that because I signed up with facebook so I don't have a password

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    Shivani Udacity Community Team

    Hi Youssef Amr Salah Abdalla Radwan, in this situation, our Support team will have to change the email for you. I see that you have reached out to our Support, and they'll get back to you via email.

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    Youssef Amr Salah Abdalla Radwan

    Thank you, Shivani Bhatt!
    But that still won't work because the email they'll try to reach me on is inaccessible by me.

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    Shivani Udacity Community Team

    Uh-oh! Have you tried chat?

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    Yolla Mardini

    heyy 

    I want to change the email but I can't , how should I change it ??? 

    HELPPP PLEASE

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    Shivani Udacity Community Team

    Yolla Mardini I have shared your concern with the relevant team, and they'll get back to you shortly.

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    Leila Gahboub

    i did finsh the milestone 1 and gave me the certificate but i wanted to change the email because i signed in with facebook , but now i can't download my certificate where can i find it

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    Omar Moustafa Fawzan Ismail Sedki

    Me too same thing can't change my email & password because I linked it with Google.

    Shivani please help me with what to do?
    Shivani
    I created my account with Google and 1 Million Arab Coders
    Please help Shivani


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    Shivani Udacity Community Team

    Hi Leila Gahboub, I have shared your concern with the relevant team, and they'll get back to you shortly.

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    Shivani Udacity Community Team

    Hi Omar Moustafa Fawzan Ismail Sedki, I see that you've also reached out to our Support team for help. Flagging this to the relevant team, and they'll get back to you via email.

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    Omar Moustafa Fawzan Ismail Sedki

    I want in this email dear Shivani omarmfi@outlook.com
    Because the other email has a problem that's why I want to change it.
    Shivani

    That email associated in the account has a problem and doesn't work properly. 😪

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    Shivani Udacity Community Team

    Hi Omar Moustafa Fawzan Ismail Sedki, I've communicated this to the relevant team. Please wait for their response.

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  • Thanks Shivani

     

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    Omar Moustafa Fawzan Ismail Sedki

    When maybe I will receive the response in my email omarmfi@outlook.com Shivani?

    FOR EMAIL AND PASSWORD

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    Shivani Udacity Community Team

    Hi Omar Moustafa Fawzan Ismail Sedki, your account email has been changed as requested. You can use the new email now to log in to your account. You might need to reset your password when logging in using the new email for the first time.

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    Nada EL-Mokhtar

    Hi
    I can’t access the email address I registered with also I registered with my Facebook account
    How can I change it?

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    Chris Udacity Community Team

    Hello, Nada EL-Mokhtar,

    I have raised a request with the relevant team on your behalf, and they'll get in touch with you via email.

    For future queries and concerns check out the Help Center for Government programs or use this form to submit your issue.

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    Nada EL-Mokhtar

    Thanks, Chris
    But how they are gonna contact me via e-mail
    U don’t even have it
    I don’t have access to the email I signed with so Here is the email address I want to use and I have access to “ nadaelmokhtar21@gmail.com
    I need to update it shortly as there is a session I should attend and it will be sent via email.
    Thanks in advance

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    Jonatus Conslin

    please I want to change my e-mail account but I got the opportunity to study at Udacity through African App Launchpad (AAL)  scholarship.

    I want to know after changing my e-mail on this platform, will it automatically changed on (AAL)  platform too.

    my e-mail massage is become more to identify important once. What should I do in order to change it.

    thank you.

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    Shivani Udacity Community Team

    Hi Nada EL-Mokhtar and Jonatus Conslin, you can change the email from inside your classroom settings here. What you need to do is:
    1- Login to your account using the old email
    2- Remove the old email
    3- Follow the instructions in the attached image.


    Please ensure that the new email is not associated with another Udacity account.
    Happy learning :)

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    Shivani Udacity Community Team

    Hi Jonatus Conslin, changing email here might not be helpful. Please follow above instructions.

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    Riham Eskander

    Hi i tried to follow the previous steps to change the assosiated e-mail because it has a problem and i cannot open it and till now i don't have any message to inform me if it is already changed or not

    i need to complete my registration before 4th May to start the first lecture.. I want to sign in with rihamgalal78@yahoo.com

    Thank you in advance

     

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    Chris Udacity Community Team

    Hello, Riham Eskander

    Please visit this link https://classroom.udacity.com/settings/personal-info and you will be able to update your email address by confirming and entering your account password. 

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    Riham Eskander

    I dont have password i sign in with facebook

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    Chris Udacity Community Team

    Hi, Riham Eskander

    Thank you for letting me know. I have gone ahead and opened a case for our support team to assist you. They will be reaching out to you by email 

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